Customer Details
CASE NUMBER
NUMBER
CALL TYPE
SALES
SERVICE
NAME
PHONE
COMPANY
SITE
ENGINEER NAME
CITY
DUBAI
ABU DHABI
EQUIPMENT TYPE
EQUIPMENT NO
ENGINEER TIME IN
HH
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
MM
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
ENGINEER TIME OUT
HH
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
MM
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
ENGINEER CALL STATUS
NO ANSWER
MOBILE SWITCHED OFF
CONFIRMED
Call Details
CALL STATUS
OPEN
IN PROCESS
CLOSED
COMMENTS IF ANY
Communication History
Indice
Date Called
Call Status
Comments
